MyChapterRoom Client Support

FAQ's 17

• MCR July '21 Update: Clearing Cache & Mobile App Restart
• How to Clear your Cache
• Logging in for the First Time
• How do I update my email address?
• New User Tutorial video

View all 17

Pro Tips 47

• Pro Tip: Inactive Achievements
• Pro Tip: Transitioning Officers: 2020 Edition
• Pro Tip: Survey Templates for Elections
• Pro Tip: Virtual Event Check-In
• Pro Tip: The difference between Scan In and self check-in

View all 47

Training 8

• MCR Learning Lab
• Incoming Leader Training 2025
• Interactive Webinar
• Advisor Lunch & Learn 2023
• MCR Incoming Leader Workshop 2023

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MCReflections 29

• MCReflections December 2022
• MCReflections November 2022
• MCReflections October 2022
• MCReflections September 2022
• MCReflections August 2022

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Terms & Policies 3

• Privacy Policy
• Terms of Service
• Suggestions on making a smooth transition to MCR

A∑T Admin FAQ's 9

• A∑T - How to Change Chapter Leadership
• A∑T - Membership Status Changes
• A∑T - How to Report New Members in MCR
• A∑T - New Member Account Activation and Validation
• A∑T - How to Confirm a New Member Class in Officer Portal

View all 9

A∑T Member FAQ's 2

• A∑T - New Member Account Activation and Validation
• A∑T - How do I pay my BillHighway account?

Engage: Website 10

• Events Overview
• Why is an event showing up "grayed" out on my calendar?
• Linking MCR events to external calendar. (URL)
• Linking MCR events to external calendar. (ICS)
• Website: Submitting an Excuse

View all 10

Engage: Mobile App 6

• App: Checking into Events with QR Code / Scanning
• App: Self Check-In
• App: Submit an Excuse
• App: Submitting Achievements
• App: How to RSVP to an Event

View all 6

Engage: Leadership & Administration 32

• Creating Events on the website
• Downloading Attendance Sheets & Points Summary
• Editing an Event
• Creating Achievements
• Creating New Events for Next Term

View all 32

Engage 0

Connect: Website 7

• Roster
• Creating Groups
• Editing Individual Groups
• Reports
• Who's in My Class?

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Connect: Mobile App 3

• Roster on App
• Groups on App
• Searching by Phone Number on Roster

Connect: Leadership & Administration 7

• Custom Reports
• Who's in my Class - E-Board & Admin Access
• MCR Groups: How do I audit them?
• Sharing a Custom Report with Chapter Members
• Member Spotlight

View all 7

Connect 0

Communicate: Website 14

• Receiving & Sending Mail
• Starred Messages
• How do I see replies to Forms?
• Group Messages with The Buzz
• Answering Questions

View all 14

Communicate: Mobile App 7

• Receiving & Sending Mail
• Answering Questions
• Sign-Up Sheets
• Group Messages with the Buzz
• Announcements

View all 7

Communicate: Leadership & Administration 19

• Creating an Announcement
• Create a Question
• Managing Questions
• Creating a Sign-Up Sheet
• Removing a Member from a Sign Up Sheet

View all 19

Collaborate: Website 3

• Important Documents to be shared with your membership
• Projects Overview
• Archiving Projects

Collaborate: Mobile App 2

• Collaborate on the Mobile App
• Projects on Mobile App

Collaborate: Admin & Leadership 4

• Creating Folders & Adding Files
• Sharing Files (or folders)
• Using Projects for Leader Transition
• Collaborate Member Access Permissions

Finances: General Members 1

• Paying your Chapter Dues

Finances: Leadership 1

• My Budgets

Finances: Admin/Finance 9

• Where do I find our chapter invoice?
• Sending your MCR payment through BillHighway via ACH (AXΩ)
• Sending your MCR payment through BillHighway via ACH (Not AXΩ)
• Admin & Finance Updating Budgets
• Creating & Deleting Individual Budgets

View all 9

Resources: Website 1

• Resources FAQ

Resources: Leadership 5

• Adding a New Resource
• Adding a New Resource Section
• Deleting a Link
• Delete or Re-Name a Resource Section
• Updated Features in Resources

My Access: Safety Check In 1

• Safety Check In

My Access: Managing Members 27

• Making changes to Chapter Leadership
• Moving Graduates to Alumni Status
• Adding Members to MCR
• Adding Advisors
• Managing your Membership

View all 27

My Access: External Site 12

• External Site Basics
• Building Pages
• How to Preview Website
• Changing Logo
• Editing Header Bar Properties

View all 12