MyChapterRoom Client Support

FAQ's 16

• MCR July '21 Update: Clearing Cache & Mobile App Restart
• How to Clear your Cache
• Logging in for the First Time
• How do I update my email address?
• New User Tutorial video

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Pro Tips 35

• Pro Tip: New Feature - Inactive Achievements
• Pro Tip: Transitioning Officers: 2020 Edition
• Pro Tip: Survey Templates for Elections
• Pro Tip: Virtual Event Check-In
• Pro Tip: The difference between Scan In and self check-in

See all 35 articles

Training 2

• MCR Learning Lab
• MCR Interactive Workshop 2022

MCReflections 8

• MCReflections November 2020
• MCReflections October 2020
• MCReflections September 2020
• MCReflections August 2020
• MCReflections July 2020

See all 8 articles

Terms & Policies 3

• Privacy Policy
• Terms of Service
• Suggestions on making a smooth transition to MCR

A∑T Admin FAQ's 9

• A∑T - How to Change Chapter Leadership
• A∑T - Membership Status Changes
• A∑T - How to Report New Members in MCR
• A∑T - New Member Account Activation and Validation
• A∑T - How to Confirm a New Member Class in Officer Portal

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A∑T Member FAQ's 2

• A∑T - New Member Account Activation and Validation
• A∑T - How do I pay my BillHighway account?

Engage: Website 7

• Events Overview
• Why is an event showing up "grayed" out on my calendar?
• Linking MCR events to external calendar. (URL)
• Linking MCR events to external calendar. (ICS)
• Website: Submitting an Excuse

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Engage: Mobile App 4

• App: Checking into Events with QR Code / Scanning
• App: Self Check-In
• App: Submit an Excuse
• App: Submitting Achievements

Engage: Leadership & Administration 24

• Creating Events
• Downloading Attendance Sheets & Points Summary
• Editing an Event
• Creating Achievements
• Creating New Events for Next Term

See all 24 articles

Connect: Website 7

• Roster
• Groups
• Editing Individual Groups
• Reports
• Who's in My Class?

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Connect: Mobile App 3

• Roster on App
• Groups on App
• Searching by Phone Number on Roster

Connect: Leadership & Administration 6

• Custom Reports
• Who's in my Class - E-Board & Admin Access
• MCR Groups: How do I audit them?
• Sharing a Custom Report with Chapter Members
• Member Spotlight

See all 6 articles

Communicate: Website 12

• Receiving & Sending Mail
• Starred Messages
• How do I see replies to Forms?
• Group Messages with The Buzz
• Answering Questions

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Communicate: Mobile App 5

• Receiving & Sending Mail
• Answering Questions
• Sign-Up Sheets
• Group Messages with the Buzz
• Announcements

Communicate: Leadership & Administration 20

• Create an Announcement
• Create a Question
• Managing Questions
• Creating a Sign-Up Sheet
• Removing a Member from a Sign Up Sheet

See all 20 articles

Collaborate: Website 1

• Important Documents to be shared with your membership

Collaborate: Mobile App 1

• Collaborate on the Mobile App

Collaborate: Admin & Leadership 4

• Creating Folders & Adding Files
• Sharing Files (or folders)
• Using Projects for Leader Transition
• Collaborate Member Access Permissions

Finances: General Members 1

• Paying your Chapter Dues

Finances: Leadership 1

• My Budgets

Finances: Admin/Finance 7

• Where do I find our chapter invoice?
• Admin & Finance Updating Budgets
• Creating & Deleting Individual Budgets
• Updating Budgets at Beginning of Fiscal Year
• Potential Fines Queue

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Resources: Website 1

• Resources FAQ

Resources: Leadership 4

• Adding a New Resource
• Adding a New Resource Section
• Deleting a Link
• Delete or Re-Name a Resource Section

My Access: Safety Check In 1

• Safety Check In

My Access: Managing Members 19

• Making changes to Chapter Leadership
• Moving Graduates to Alumni Status
• Adding Members to MCR
• Adding Advisors
• Managing your Membership

See all 19 articles

My Access: External Site 12

• External Site Basics
• Building Pages
• How to Preview Website
• Changing Logo
• Editing Header Bar Properties

See all 12 articles