MyChapterRoom Client Support
Welcome
Login
Home
Solutions
How can we help you today?
Enter your search term here...
Search
New support ticket
Check ticket status
888-998-7496
Knowledge base
General
FAQ's
11
How to Clear your Cache
Logging in for the First Time
New User Tutorial video
Why Am I Not Receiving MCR Email?
How to create a rule in Gmail
See all 11 articles
Pro Tips
30
Pro Tip: New Feature - Inactive Achievements
Pro Tip: Transitioning Officers: 2020 Edition
Pro Tip: Survey Templates for 2020 Elections
Pro Tip: Virtual Event Check-In
Pro Tip: The difference between QR and self check in
See all 30 articles
Training
1
MCR Learning Lab
MCReflections
8
MCReflections November 2020
MCReflections October 2020
MCReflections September 2020
MCReflections August 2020
MCReflections July 2020
See all 8 articles
Terms & Policies
3
Privacy Policy
Terms of Service
Suggestions on making a smooth transition to MCR
Alpha Sigma Tau
A∑T Admin FAQ's
7
A∑T - How to Change Chapter Leadership
A∑T - Membership Status Changes
A∑T - How to Report New Members in MCR
A∑T - New Member Account Activation and Validation
A∑T - How to Confirm a New Member Class in Officer Portal
See all 7 articles
A∑T Member FAQ's
2
A∑T - New Member Account Activation and Validation
A∑T - How do I pay my BillHighway account?
Engage
Engage: Website
7
Events Overview
Why is an event showing up "grayed" out on my calendar?
Linking MCR events to external calendar. (URL)
Linking MCR events to external calendar. (ICS)
Website: Submitting an Excuse
See all 7 articles
Engage: Mobile App
4
App: Checking into Events with QR Code / Scanning
App: Self Check-In
App: Submit an Excuse
App: Submitting Achievements
Engage: Leadership & Administration
18
Creating Events
Downloading Attendance Sheets & Points Summary
Editing an Event
Creating Achievements
Creating New Events for Next Term
See all 18 articles
Connect
Connect: Website
7
Roster
Groups
Editing Individual Groups
Reports
Who's in My Class?
See all 7 articles
Connect: Mobile App
3
Roster on App
Groups on App
Searching by Phone Number on Roster
Connect: Leadership & Administration
5
Custom Reports
Who's in my Class - E-Board & Admin Access
MCR Groups: How do I audit them?
Sharing a Custom Report with Chapter Members
Member Spotlight
Communicate
Communicate: Website
12
Receiving & Sending Mail
Starred Messages
How do I see replies to Forms?
Group Messages with The Buzz
Answering Questions
See all 12 articles
Communicate: Mobile App
5
Receiving & Sending Mail
Answering Questions
Sign-Up Sheets
Group Messages with the Buzz
Announcements
Communicate: Leadership & Administration
19
Create an Announcement
Create a Question
Managing Questions
Creating a Sign-Up Sheet
Removing a Member from a Sign Up Sheet
See all 19 articles
Collaborate
Collaborate: Website
1
Important Documents to be shared with your membership
Collaborate: Mobile App
1
Collaborate on the Mobile App
Collaborate: Admin & Leadership
3
Creating Folders & Adding Files
Sharing Files (or folders)
Using Projects for Leader Transition
Finances
Finances: General Members
1
Paying your Chapter Dues
Finances: Leadership
1
My Budgets
Finances: Admin/Finance
6
Where do I find our chapter invoice?
Admin & Finance Updating Budgets
Creating & Deleting Individual Budgets
Updating Budgets at Beginning of Fiscal Year
Potential Fines Queue
See all 6 articles
Resources
Resources: Website
1
Resources FAQ
Resources: Leadership
4
Adding a New Resource
Adding a New Resource Section
Deleting a Link
Delete or Re-Name a Resource Section
My Access (MCR Admin only)
My Access: Safety Check In
1
Safety Check In
My Access: Managing Members
18
Making changes to Chapter Leadership
Moving Graduates to Alumni Status
Adding Members to MCR
Adding Advisors
Managing your Membership
See all 18 articles
My Access: External Site
16
What do I need to know about my new external site?
My external site is set up but when I type in our URL, its not working?
I have purchased our public domain name from GoDaddy, how do I point it to MCR?
How do I get linked icons for our chapter's social media?
How do I change the colors or font on the external site?
See all 16 articles
Help Desk Software
by Freshdesk