Overview
Read Receipts let you track when recipients open your MCR emails—so you know your message was seen.
Key Highlights
- Automatic Tracking: Read receipts are recorded automatically for all emails sent within MCR.
Status Tracking: View who’s opened your messages right from the Sent folder.
How to Find Read Receipts
In MCR, tap the ☰ hamburger menu (if on mobile) or use the left sidebar to go to Communicate > Mail > Sent.
Locate the email you want to check and click or tap on the link that says x of x opened.
Or you can go into the email details pane, and click or tap on the link that says x of x opened.
Pro Tip: Use the search bar in Sent to quickly locate a specific email by subject or message body.
FAQs
Q: How long does MCR keep read receipt data?
A: Receipt data is stored permanently along with the email in your Sent folder.
Q: Does every recipient send a read receipt?
A: Yes. When recipients open your email within MCR, a read receipt is recorded automatically—however, receipts only track opens inside the MCR system and won’t register if the email is read outside of MCR.
Q: Can I disable read receipts for my account?
A: Not currently—receipts are sent automatically to help you track engagement.