MyChapterRoom Client Support
Welcome
Login
Home
Solutions
How can we help you today?
Enter your search term here...
Search
New support ticket
Check ticket status
888-998-7496
Knowledge base
General
FAQ's
18
MCR July '21 Update: Clearing Cache & Mobile App Restart
How to Clear your Cache
Logging in for the First Time
How do I update my email address?
New User Tutorial video
View all 18
Pro Tips
46
Pro Tip: Inactive Achievements
Pro Tip: Transitioning Officers: 2020 Edition
Pro Tip: Survey Templates for Elections
Pro Tip: Virtual Event Check-In
Pro Tip: The difference between Scan In and self check-in
View all 46
Training
7
MCR Learning Lab
Interactive Webinar
Advisor Lunch & Learn 2023
MCR Incoming Leader Workshop 2023
MCR Interactive Workshop January 2022
View all 7
MCReflections
29
MCReflections December 2022
MCReflections November 2022
MCReflections October 2022
MCReflections September 2022
MCReflections August 2022
View all 29
Terms & Policies
3
Privacy Policy
Terms of Service
Suggestions on making a smooth transition to MCR
Alpha Sigma Tau
A∑T Admin FAQ's
9
A∑T - How to Change Chapter Leadership
A∑T - Membership Status Changes
A∑T - How to Report New Members in MCR
A∑T - New Member Account Activation and Validation
A∑T - How to Confirm a New Member Class in Officer Portal
View all 9
A∑T Member FAQ's
2
A∑T - New Member Account Activation and Validation
A∑T - How do I pay my BillHighway account?
Engage
Engage: Website
10
Events Overview
Why is an event showing up "grayed" out on my calendar?
Linking MCR events to external calendar. (URL)
Linking MCR events to external calendar. (ICS)
Website: Submitting an Excuse
View all 10
Engage: Mobile App
6
App: Checking into Events with QR Code / Scanning
App: Self Check-In
App: Submit an Excuse
App: Submitting Achievements
App: How to RSVP to an Event
View all 6
Engage: Leadership & Administration
32
Creating Events on the website
Downloading Attendance Sheets & Points Summary
Editing an Event
Creating Achievements
Creating New Events for Next Term
View all 32
Connect
Connect: Website
7
Roster
Creating Groups
Editing Individual Groups
Reports
Who's in My Class?
View all 7
Connect: Mobile App
3
Roster on App
Groups on App
Searching by Phone Number on Roster
Connect: Leadership & Administration
7
Custom Reports
Who's in my Class - E-Board & Admin Access
MCR Groups: How do I audit them?
Sharing a Custom Report with Chapter Members
Member Spotlight
View all 7
Communicate
Communicate: Website
14
Receiving & Sending Mail
Starred Messages
How do I see replies to Forms?
Group Messages with The Buzz
Answering Questions
View all 14
Communicate: Mobile App
7
Receiving & Sending Mail
Answering Questions
Sign-Up Sheets
Group Messages with the Buzz
Announcements
View all 7
Communicate: Leadership & Administration
18
Creating an Announcement
Create a Question
Managing Questions
Creating a Sign-Up Sheet
Removing a Member from a Sign Up Sheet
View all 18
Collaborate
Collaborate: Website
3
Important Documents to be shared with your membership
Projects Overview
Archiving Projects
Collaborate: Mobile App
2
Collaborate on the Mobile App
Projects on Mobile App
Collaborate: Admin & Leadership
4
Creating Folders & Adding Files
Sharing Files (or folders)
Using Projects for Leader Transition
Collaborate Member Access Permissions
Finances
Finances: General Members
1
Paying your Chapter Dues
Finances: Leadership
1
My Budgets
Finances: Admin/Finance
9
Where do I find our chapter invoice?
Sending your MCR payment through BillHighway via ACH (AXΩ)
Sending your MCR payment through BillHighway via ACH (Not AXΩ)
Admin & Finance Updating Budgets
Creating & Deleting Individual Budgets
View all 9
Resources
Resources: Website
1
Resources FAQ
Resources: Leadership
5
Adding a New Resource
Adding a New Resource Section
Deleting a Link
Delete or Re-Name a Resource Section
Updated Features in Resources
My Access (MCR Admin only)
My Access: Safety Check In
1
Safety Check In
My Access: Managing Members
27
Making changes to Chapter Leadership
Moving Graduates to Alumni Status
Adding Members to MCR
Adding Advisors
Managing your Membership
View all 27
My Access: External Site
12
External Site Basics
Building Pages
How to Preview Website
Changing Logo
Editing Header Bar Properties
View all 12
Help Desk Software
by Freshdesk