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Knowledge base
Membership
General
10
What is my URL?
New User Tutorial video
How do I login?
I forgot my password. How do I reset it?
What is Connect?
See all 10 articles
Lifetime and New Members
28
New User Tutorial video
MCR App: How do I get it?
How many times a day should I log into MCR?
My information in the roster is wrong, how do I change it?
SMS: How do I activate my cell phone number?
See all 28 articles
Alumnae
3
How do I change my information?
How do I see the chapter calendar?
Welcome Back Alumnae video!
Parents
4
As a parent, how do I login to MCR?
Parents Welcome Tutorial video
How do I change my email address, name, or phone number?
How do I pay my daughter's dues?
Mobile App
6
Mobile App: All you need to know to get started!
Mobile App: Settings
Mobile App: Archiving Mail
Mobile App: How do I know if I have the most updated version?
Mobile App: Self Check-in
See all 6 articles
Website Chair
Links
4
Managing Links
How do I update the links on my external site?
How do I delete a link that is incorrect or no longer needed?
Entering Social Media Links
External Site
16
What do I need to know about my new external site?
My external site is set up but when I type in our URL, its not working?
I have purchased our public domain name from GoDaddy, how do I point it to MCR?
How do I get linked icons for our chapter's social media?
How do I change the colors or font on the external site?
See all 16 articles
Finances
General
2
Finance Training
What can I export from MCR?
Budgets
3
How do I clear my budget for the year/term?
How do I add a budget?
How do I delete a budget?
Budget Assignments
1
How do I give a member access to a budget?
Potential Fines Queue
1
What is the Potential Fines Queue?
Late Check-in Queue
1
What is the Late Check-in Queue?
MCR Invoices
3
How long are MCR invoices kept?
How do I see my chapter's MCR invoices?
I need to pay an MCR Invoice. Who do I make the check payable to and where do I send it?
Excuses Representative
General
3
How do I process excuses?
How do I know how much an excuse is worth?
Where do I go to find excuse submissions?
Training Webinars
Lifetime or New Members
1
New User Tutorial
Leadership / Executive Board
12
Leadership/Exec Board Transition Video
Leadership/Eboard/Council Training
Finance Training
External Site Training
Forms Training
See all 12 articles
Administrators
13
General Admin Training
Events, Excuses, Points & Fines Training
Advisor Training
Admin Event Administration
Emergency Text Message
See all 13 articles
Parents
1
Parents Tutorial
Alumnae
1
Alumnae Welcome tutorial
FAQ's
Events
1
I have been uploading events into the calendar and clicking save, but when I look at the calendar they are not showing up. What should I do?
Executive Board Members
General
5
MCR App: Check-in and Check-out for Leaders
Eboard / Leadership Webinar
What can I export from MCR?
When I export to Excel the sheet is blank. How do I fix it?
Leadership/Exec Board Transition Video
Weekly Report
1
What is the Eboard Weekly Report?
Managing Questions & Announcements
7
How do I create a question or poll?
How do I delete a question or poll?
Can I export my question replies for future reference?
Why is my question not showing a summary?
What is an Annoucement?
See all 7 articles
Forms
7
What is a Form?
Forms Training webinar
How do I create a new Form?
How do I see replies to Forms?
How do I edit a Form?
See all 7 articles
Sign Up Sheet Management
2
How do I create a sign up sheet?
How do I delete a member from a sign up sheet?
Event Administration
15
How do I add/create an event?
How do I edit an event?
How do I make an event recurring?
How do I copy an event?
How do I delete an event?
See all 15 articles
Achievement Administration
3
How do I create an Achievement?
How do I edit an Achievement?
What is an Achievement?
File Management
6
How do I upload a file for the members to see?
How do I upload a file to share with the Eboard?
How do I remove a file from the Documents menu?
How do I remove a file from File Management?
How do I create a new sub-folder in File Management?
See all 6 articles
T-Shirt Sizes
1
Where can I find T-Shirt sizes for our chapter?
Uploads
4
How do I upload my Bylaws?
How do I upload minutes from Chapter meetings?
How do I upload our house rules to MCR?
My file looks weird after uploading?
Finances
2
How do I view my budget?
How do I update my budget?
Administrators
General
14
Suggestions on making a smooth transition to MCR
Cliff Notes to MCR
How do I view who has logged in and when?
Chapter Contact Info: How do I change my Leadership/Executive Board?
One of our members posted an inappropriate appreciation...how do I remove it?
See all 14 articles
Chapter Contact Information
2
What is the Chapter Contact Info?
Why are past admins still receiving email notifications?
Member (Sister/Brother) Information
3
What is the Full Names List for?
Where can I find a member's graduation date?
How do I find our members' emergency contact information?
Welcome Email
5
How do I resend the welcome email?
Do I send out welcome emails to my new members?
What is in the welcome email?
What does the welcome email look like for the alumnae?
Tutorial for new MCR collegian users
Managing Members
26
How do I add a Lifetime Member?
How do I add New Members?
How do I add Alumnae?
How do I add an Advisor?
How do I add in people who are important to my chapter but who do not need to login?
See all 26 articles
Events & Achievements
17
Who should be adding Events?
How do I add/create an Event?
How do I make an Event recurring?
How do I copy an Event?
How do I edit an Event?
See all 17 articles
Standards/Excuses
7
How to create a Standards/CRSB Request
How do I edit the members invited to a Standards/CRSB event?
How do I give another member access to process excuses?
How do I know how much an excuse is worth?
How do I process excuses?
See all 7 articles
Points
5
What are positive points?
How can I view a chapter member's positive points?
Why are positive points blinking red on my homepage?
How do I determine how a member achieved a specific point percentage?
How can I warn a member about their low points?
Fines
4
How do I add a fine to an event?
How do I know if a member needs to be fined?
Do I have to use the potential fines area?
How do I know how much to fine a women?
Emergency Text Messages
2
What are emergency text messages?
How do I send an emergency text message?
Forums
2
How do I clear down forum messages?
How do I create another forum?
Manage Appreciations
1
How can I view appreciations members submit?
Member Login Activity
1
Can I see when chapter members login to MCR?
MCR Configuration
6
Extra Profile Fields
Profile Settings > Force Collegian Profile Change Date
Profile Settings > Hide Collegian Phone Numbers and IMs from Parents:
Profile Settings > Parent Access to MCR
Event Related Settings > Excuse Submission Cutoff
See all 6 articles
Parents
4
How do I send mail to our parents?
What do parents see with Parent Access?
How do we allow parents/guardians to log in?
Our organization does not allow parents to have access to internal communication.
The BUZZ
1
How do I remove an inappropriate Buzz post?
Admin Informational Emails
1
Informational Email - April 27, 2016
Advisors / Important References
General
7
How do I receive emails since I am not a collegian?
How do I log in?
What can I see in MCR?
We want someone to be listed under Imp. References but not have access. Can we do this?
There is an inappropriate forum post, how do I delete it?
See all 7 articles
Alumnae Chapters
General
1
Pricing
Releases
Release Notes
14
Version 3.17 Release Notes
Version 3.16 Release Notes
Version 3.15 Release Notes
Version 3.14 Release Notes
Version 3.13 Release Notes
See all 14 articles
Help Desk Software
by Freshdesk
