If you have forgotten your password for MCR you will need to request a link to reset your password.
You can request a link to reset your password from the Mobile App or from www.login.mcr.com on the web.
On the web you will navigate to www.login.mcr.com and click the "Forgot your Password" link at the bottom of the log in page.
You will be asked to submit your email address and click "send" at the bottom of the page.
The website will indicate if your account was found and will send you an email with a link to reset your password.
Alternately, on the Mobile App you will open the app and click "Forgot my Password" at the bottom of the screen.
This will open a screen to enter your email address, click "Submit" and you will be sent an email with a password reset link.
Note: You only need to reset your password once (on web or app) once you reset your password you will use new password to log in to the website and the app.
When you receive the email, click on the link to change your password.
You will be brought to a page and asked to enter your password, twice, to confirm you are doing what you meant to do.
Once you enter your new password, you will be logged back into the site. Make a note of your new password so you can log in.