FAQ's

Notification Editing
There are many ways to receive information from your chapter through MCR.  Emails is the main mode of communication but we understand that sometimes that ca...
Sat, Jun 27, 2020 at 6:20 PM
Alert Feature for MCR Announcements
We are excited to share with you a new feature we are rolling out to help cut down on the number of emails you receive from MyChapterRoom Customer Support, ...
Thu, Oct 8, 2020 at 3:01 PM
Profile Verification Code Not Sending
When you create your profile or update your phone number, our system will send you a verification code to enter to confirm your cell phone number. If...
Fri, Sep 4, 2020 at 10:11 AM
Mobile App Blank Screen
If your mobile app is showing a blank screen this is a prompt that you need to log out and log back into the app.  Follow these simple steps to ge...
Thu, Jul 29, 2021 at 12:35 PM
Clear Cache & Cookies on Mobile Device
We recommend always using Google Chrome browser; including on mobile devices. Chrome: how to delete cookies in Chrome on your Android device On your An...
Thu, Jul 29, 2021 at 12:42 PM
MCR Updates November 2021
We have a number of new features in MCR that we want to highlight as they are improvements or additions that while not major overhauls will significantly im...
Thu, Nov 11, 2021 at 2:38 PM
Mobile App Notifications
The 'Hamburger' menu on the mobile app is located in the upper left corner of your screen on the main dashboard. This is the primary way to navigate...
Tue, Sep 6, 2022 at 4:48 PM
What should I send to my new members about MCR?
This is a great email to send to your new members on bid day followed by their welcome email from MCR. Please add in your own flare and of course contact in...
Mon, Jul 24, 2023 at 7:06 PM