MyChapterRoom Client Support

If a Member has not worked out a payment plan or paid their dues on time, it is best practice to suspend this Member from your chapter. Any Members suspende...

If you have updated your bylaws to create a new leadership position, you will need to add that position to your list of E-Board Members. Any admin leader or...

Within MyChapterRoom there are various membership types that you can use to classify Members. Participation Exempt Members are those Lifetime Members wh...

To edit the access that a Member has, you will need to go to My Access (key icon) and Manage Users.  In order to edit Member's ac...

For the ability to change the permission for a member, please go to My Access > Manage Users To edit the access that a Member has, you will n...

If a Member needs to have an email resent to activate their account, any advisor or admin Member can re-send the welcome email from the MyChapterRoom websit...

Members who are financially suspended from the chapter, resigned from the chapter, or moved to alumnae status can only be reinstated as Active Lifetime Memb...

This might be happening because colleges/universities change their firewall and spam policies every semester/year.  When these new policies are put into pla...

To edit the access that a Member has, you will need to go to My Access (key icon) and Manage Users.  In order to edit Member's acces...

You can move your Advisors/Important References to one of the following status: Active Important Reference Inactive Important Reference Resigned Importa...