If you are having trouble checking your Members in for attendance at an event double check these three things (in this order) to help solve the issue:
- You cannot begin taking attendance until 30 minutes before the start time of the event. If it is more than 30 minutes prior to your event start time, you will need to wait to begin scanning in your Members.
- You did not invite Members to the event.
- When creating an event you can add a group of Members (Ex: Active Lifetime Members or Active New Members) or individual Members.
- If the QR code isn't showing up for one of your Members, they likely need to be added to the event.
- On the App go to the event in question
- Click the pencil icon at the top right corner
- Click the > on the 2nd field down for Sent to
- Click on Groups, and make sure the correct groups are selected.
- Groups are best practice, but if you have to invite individuals, click the Members option and find your member in there.
- Click Done and choose whether or not to send notifications to the relevant members.
