MCR July '21 Update: Clearing Cache & Mobile App Restart
Modified on: Sun, Aug 1, 2021 at 8:50 AM
Our most recent upgrades to MCR requires clearing your cache and cookies on all browsers as well as logging out of and back into the mobile app.
This article will walk you through how to do the following:
Clear your cache and cookies on a desktop browser
Clear your cache and cookies on a mobile browser
Log-Out and log back into the mobile app
MCR Recommends using Google Chrome; our preferred browser.
How to Clear your Cache & Cookies | Desktop Browser
What is Cache?
A cache (pronounced cash) is a reserved storage location that collects temporary data to help websites, browsers, and apps load faster.
As with most robust platforms, between making frequent updates and caching our files so that your user experience is faster, this sometimes causes blank screens especially if you have not logged out in a while.
It is best practice to logout and clear your cache often.
Chrome: Clear Browsing Data
In Google Chrome, clearing the browser cache is done via the Clear browsing data area in Settings or
MAC Cmd + Shift + Delete
PC Ctrl + Shift + Delete
From there, check Advanced, Cached images and files, Cookies and other site date and then CLEAR DATA.