What is Cache?

A cache (pronounced cash) is a reserved storage location that collects temporary data to help websites, browsers, and apps load faster. 


As with most robust platforms, between making frequent updates and caching our files so that your user experience is faster, this sometimes causes blank screens especially if you have not logged out in a while.  

It is best practice to logout and clear your cache often.

 files which is why they are our preferred browser.


This article will show you how to clear your cache from the following browsers:

  • Chrome (our preferred browser)
  • Internet Explorer
  • Firefox
  • Safai
  • Opera
  • Edge


Chrome: Clear Browsing Data


In Google Chrome, clearing the browser cache is done via the Clear browsing data area in Settings or

MAC    Cmd + Shift + Delete

PC      Ctrl + Shift + Delete

From there, check Advanced, Cached images and files and then CLEAR DATA.




Internet Explorer: Delete Browsing History


In Microsoft Internet Explorer, the browser that comes pre-installed on most Windows computers, clearing the cache is done from the Delete Browsing Historyarea. From here, check Temporary Internet files and website files and then click or tap Delete.


Screenshot showing how to clear the cache in Internet Explorer in Windows 10



Firefox: Clear Recent History


In Mozilla's Firefox browser, you clear the cache from the Clear Recent History area in the browser's Options. Once there, check Cache and then tap or click Clear Now.


Screenshot showing how to clear the Firefox cache in Windows 10



Safari: Empty Caches (For Versions 10.0 and above) 


In Apple's Safari browser, clearing the cache is done via the Develop menu. Click Safari in the menu at the top of the screen and click Preferences


Preferences.png



In the Preferences window, click the Advanced tab and make sure the checkbox next to "Show Develop menu in menu bar" is selected.


Develop.png



Select Develop in the menu bar on the top of the screen and click Empty Caches.


Screenshot of the Empty Caches option in Safari





Clearing the browser cache from mobile Safari, like the one on your iPad or iPhone, is accomplished in a different app. From your device, open the Settings app and then find the Safari section. In there, scroll toward the bottom and tap Clear History and Website Data. Tap Clear History and Data to confirm.


Screenshot of Safari preferences in iOS showing Clear History and Website Data



Opera: Clear Browsing Data


In Opera, clearing the cache is done via the Clear browsing data section that's part of Settings. Once open, check Cached images and files and then click or tap Clear browsing data.


Screenshot of the Clear Browsing Data screen in the Opera browser



Edge: Clear Browsing Data


In Microsoft's Edge browser, included in Windows 10, clearing the cache is done via the Clear browsing data menu. Once open, check Cached data and files and then tap or click Clear.


Screenshot showing how to clear the Edge cache in Windows 10